What is Tix Ninja?
Tix Ninja is a sophisticated ticketing platform that allows event organizers to sell tickets for their events. Our aim is to provide a swift, user-friendly experience for both organizers and attendees.
How do I register my event on Tix Ninja?
Contact us using the form below or at +8801617016025 or [email protected], and we will guide you through our straightforward registration process.
How much does Tix Ninja charge for its services?
We charge a commission on ticket sales, but this percentage can vary depending on the event and organizer specifics. Please contact us to get your event-specific quote.
Do attendees need an account to purchase tickets?
Yes, attendees need to create an account. This allows for a smoother transaction process and ensures ticket validity.
How is Tix Ninja different from competitors?
Tix Ninja is founded on a seamless user experience, enhanced by our 30+ years of combined expertise in engineering, design, customer support, sales, marketing, and event management. We offer organizers a holistic suite of tools, from detailed analytics to effortless ticket validation, ensuring utmost transparency and efficiency in every event.
Is my payment information safe with Tix Ninja?
Absolutely. We don't store any payment details. All transactions are redirected to secure payment gateways, ensuring utmost security.
What payment methods are accepted?
We support a wide range of payment methods, including bKash, Nagad, Visa, MasterCard, and Amex, among others.
How do I get a refund for my ticket?
Refunds are handled by event organizers. Tix Ninja will facilitate the process if the organizer initiates it. Check our Refund Policy for more details.
What if the event organizer doesn't respond to my queries?
We provide organizer contact details for any event-related queries. However, if there's no response within 48 hours, kindly contact our support, and we'll assist you.
Do you share my data with event organizers?
Only the necessary details, like name and email, date of birth are shared for ticket verification purposes. For more on our data practices, see our Privacy Policy.
Why does Tix Ninja need my date of birth?
For events with age restrictions, the date of birth helps in verifying the attendee's eligibility.
Do you have a mobile application?
Yes, we offer a mobile application (iOS and Android) for both organizers and attendees, enhancing the experience and convenience for ticket validation and purchase.
Can I view events live on Tix Ninja?
While our primary service is ticketing, we plan on introducing live streaming features in the future. Stay tuned!
Are there ads on Tix Ninja?
No, Tix Ninja is an ad-free platform. Our focus is solely on providing an exceptional ticketing experience.
I have more questions. How can I contact Tix Ninja?
Feel free to reach out to us via our contact form below or at +8801617016025 or [email protected] and we will get back to you as soon as possible.
