Welcome to Tix Ninja, an online platform designed to simplify ticketing for various events. By using our services, you agree to abide by these terms and conditions. Please read them carefully.
Definition of Roles:
- Tix Ninja: An online ticketing platform that facilitates the sale of event tickets but does not act as an event organizer.
- Users: Individuals or entities that purchase tickets or interact with our platform.
- Event Organizers: Entities or individuals who host events and use Tix Ninja for ticketing services.
Account Creation and Responsibility:
- To purchase tickets, users must create an account. Information provided must be accurate and up-to-date.
- Users are responsible for safeguarding their account. Any activity under the account will be the responsibility of the account holder.
Transactions and Pricing:
- All ticket prices are set by the event organizers. Tix Ninja charges a commission on each sale from organizers, which varies depending on the event.
- Payments are processed through third-party gateways. No payment details are stored on our platform.
Event Listings and Responsibilities:
- Event organizers must ensure the accuracy of event details, including date, time, location, and any restrictions.
- Tix Ninja is not liable for any changes or cancellations of events. Users should contact the event organizers directly for queries.
Refund Policy:
- Refunds are subject to the individual event organizer's policy.
- If event organizers use Tix Ninja to process a refund, only the payment gateway fee will be deducted.
Privacy Policy:
We are committed to protecting your personal data. Please refer to our Privacy Policy for more details on our data handling practices.
Cookie Policy:
Our platform uses cookies for analysis and enhancement purposes. More details can be found in our Cookie Policy.
Termination and Account Suspension:
- Tix Ninja reserves the right to suspend or terminate accounts that violate these terms or engage in illegal activities.
- Event organizers failing to respond to user queries within 48 hours may have their events disabled on our platform.
Limitation of Liability:
While we aim to provide a seamless experience, Tix Ninja shall not be liable for any direct, indirect, or consequential losses incurred by users or event organizers.
Disputes:
- Any disputes related to our services should be addressed directly to Tix Ninja. We will make reasonable efforts to resolve conflicts amicably.
- For unresolved disputes, users and event organizers agree to seek arbitration in [Jurisdiction/Country].
Amendments:
We, Tix Ninja may modify these terms periodically. Continued use of our platform after changes indicates acceptance of the revised terms.
By using Tix Ninja's services, clients agree to be bound by these Terms and any modifications made to them. If clients have any questions or concerns about these Terms, they are encouraged to contact Tix Ninja via the form below or email [email protected].
